How To Fix 6D708 - Maintain vendor or customer

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 708

• Message text: Maintain vendor or customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6D708 - Maintain vendor or customer ?

  The SAP error message 6D708, which states "Maintain vendor or customer," typically occurs when a transaction or process requires a vendor or customer master record that has not been properly maintained or is missing. This error can arise in various contexts, such as during the creation of purchase orders, invoices, or other financial transactions.
  Cause:
  
  Missing Vendor/Customer Record: The vendor or customer you are trying to use does not exist in the system.
  Incomplete Master Data: The vendor or customer record exists but is incomplete or not properly maintained (e.g., missing key information like address, payment terms, etc.).
  Inactive Status: The vendor or customer record may be marked as inactive, preventing its use in transactions.
  Incorrect Account Group: The account group assigned to the vendor or customer may not be set up correctly.
  
  Solution:
  
  
  Create or Maintain Vendor/Customer Record:
  
  Navigate to the appropriate transaction code (e.g., XK01 for vendors or XD01 for customers) to create a new vendor or customer record.
  If the record already exists, use XK02 for vendors or XD02 for customers to maintain and update the necessary information.
  
  
  
  Check for Inactive Records:
  
  Ensure that the vendor or customer is active. You can check the status in the master data maintenance screen.
  
  
  
  Complete Missing Information:
  
  Review the vendor or customer record for any missing mandatory fields and complete them as required.
  
  
  
  Verify Account Group:
  
  Ensure that the account group assigned to the vendor or customer is correctly configured and allows for the creation of records.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to create or modify vendor or customer records.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK01: Create Vendor
  XK02: Change Vendor
  XD01: Create Customer
  XD02: Change Customer
  MK01: Create Vendor (Purchasing)
  FK01: Create Vendor (Accounting)
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  
  
  Documentation: Refer to SAP Help documentation for detailed guidance on maintaining vendor and customer master data.
  
  
  Consult with SAP Support: If the issue persists after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message 6D708 and successfully maintain the required vendor or customer records in SAP.