How To Fix 6D416 - Customer &1 is not same as customer &2 of partner &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 6D - Real Estate Messages

• Message number: 416

• Message text: Customer &1 is not same as customer &2 of partner &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 6D416 - Customer &1 is not same as customer &2 of partner &3 ?

  The SAP error message 6D416 indicates a mismatch between customer data in a transaction. Specifically, it states that the customer specified in the transaction does not match the customer associated with a partner function in the same transaction. This error typically arises in scenarios involving sales orders, deliveries, or billing documents where partner functions (like sold-to party, ship-to party, etc.) are defined.
  Cause:
  The error occurs due to one of the following reasons:
  
  Incorrect Partner Assignment: The customer assigned to a specific partner function does not match the customer specified in the document.
  Data Inconsistency: There may be inconsistencies in the master data for customers or partners, leading to mismatches.
  Configuration Issues: The configuration settings for partner determination may not be set up correctly, leading to incorrect partner assignments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Functions:
  
  Go to the transaction where the error occurred (e.g., VA01 for sales orders).
  Review the partner functions assigned to the document. Ensure that the customer numbers match the expected values.
  
  
  
  Verify Customer Master Data:
  
  Check the customer master data for the involved customers (transaction code XD03 for general data, VD03 for sales area data).
  Ensure that the customer details are correctly maintained and that there are no discrepancies.
  
  
  
  Review Configuration:
  
  If you have access, check the partner determination procedure in the configuration (transaction code SPRO).
  Ensure that the partner determination settings are correctly configured for the relevant document type.
  
  
  
  Correct the Document:
  
  If the document is incorrect, you may need to correct the partner assignments directly in the document or create a new document with the correct customer information.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  
  
  Partner Functions: Understand the different partner functions (e.g., Sold-to Party, Ship-to Party, Bill-to Party) and their roles in the transaction.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 6D416 in SAP.