How To Fix 6B756 - The selected documents will not be printed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 6B - Real estate correspondence messages

  • Message number: 756

  • Message text: The selected documents will not be printed

  • Show details Hide details
  • What causes this issue?

    The selected document cannot be printed because the invoice amount is
    either lower than the defined minimum amount or results in a credit
    memo.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a document that can be printed.
    You can identify documents that <ZH>cannot</> be printed by their
    background color in the list:
    <ZH>Yellow</> - The invoice amount indicates a receivable. However, the
    amount is lower than the defined trivial amount limit.
    <ZH>Red</> - The invoice amount indicates a credit memo.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 6B756 - The selected documents will not be printed ?

    The SAP error message "6B756 - The selected documents will not be printed" typically indicates that there is an issue with the printing process in SAP. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Print Settings: The print settings for the document may not be configured correctly. This includes the output device settings or the print layout.
    2. Output Type Configuration: The output type for the document may not be set up properly in the system.
    3. Document Status: The document may be in a status that does not allow printing (e.g., it may be locked or not fully processed).
    4. User Authorizations: The user may not have the necessary authorizations to print the document.
    5. Output Device Issues: The selected output device may be offline, not configured correctly, or not available.
    6. Spool Request Issues: There may be issues with the spool request, such as it being deleted or not generated.

    Solutions:

    1. Check Print Settings: Verify the print settings for the document. Ensure that the correct output device is selected and that the print layout is appropriate.
    2. Review Output Type: Check the configuration of the output type in the relevant customizing settings (transaction SPRO). Ensure that it is correctly set up for the document type you are trying to print.
    3. Document Status: Ensure that the document is in a printable status. If it is locked or incomplete, you may need to resolve those issues first.
    4. User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to print the document.
    5. Output Device Configuration: Verify that the output device is correctly configured and is online. You can check this in transaction SPAD (Spool Administration).
    6. Spool Request Monitoring: Use transaction SP01 to monitor spool requests. Check if the spool request was created and if there are any errors associated with it.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SP01 (Spool Request), and SP02 (Spool Request Management).
    • SAP Notes: Check for any SAP Notes related to printing issues or the specific error message. SAP Notes can provide patches or additional guidance.
    • Documentation: Review SAP documentation or help files related to printing and output management for more detailed troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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