How To Fix 6B144 - Customer & is the alternative payer here

SAP Error Message - Details

• Message type: E = Error

• Message class: 6B - Real estate correspondence messages

• Message number: 144

• Message text: Customer & is the alternative payer here

What causes this issue?

Customer &V1& is the recipient of the selected invoice. Here he acts as
the alternative payer.
Account assignments are usually made only for the main tenant with
customer account, not for partners with the role "Alternative payer".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please make sure that the invoice is made out to the alternative payer,
but that the invoice items must not be on his account.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6B144 - Customer & is the alternative payer here ?

  The SAP error message 6B144 typically relates to issues with customer master data, specifically concerning the assignment of a payer in a sales document. The message usually indicates that the system cannot find a valid payer for the transaction being processed.
  Cause:
  
  Missing Payer Information: The customer master data for the sold-to party may not have a valid payer assigned.
  Incorrect Customer Data: The customer may not be set up correctly in the system, or the payer relationship may not be defined.
  Sales Area Issues: The sales area for the transaction may not be correctly configured or may not match the customer data.
  Data Inconsistencies: There may be inconsistencies in the customer data that prevent the system from determining the correct payer.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the payer is correctly assigned in the customer master data.
  Ensure that the payer is valid and active.
  
  
  
  Assign Alternative Payer:
  
  If the sold-to party does not have a payer assigned, you can assign an alternative payer in the sales document.
  In the sales order, navigate to the "Billing" tab and specify an alternative payer if applicable.
  
  
  
  Review Sales Area Configuration:
  
  Ensure that the sales area is correctly set up and that the customer is assigned to the correct sales area.
  Check the configuration in the SAP system to ensure that the necessary relationships between sold-to, ship-to, and payer are established.
  
  
  
  Consult with SAP Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  VA01 - Create Sales Order
  VA02 - Change Sales Order
  
  
  Documentation: Refer to SAP documentation for customer master data management and sales order processing for more detailed guidance.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that might affect the determination of the payer.
  
  By following these steps, you should be able to resolve the error message 6B144 and ensure that the correct payer is assigned in your sales transactions.