How To Fix 6B123 - More than one letter exists for correspondence activity & (invoice print)

SAP Error Message - Details

• Message type: E = Error

• Message class: 6B - Real estate correspondence messages

• Message number: 123

• Message text: More than one letter exists for correspondence activity & (invoice print)

What causes this issue?

&V2& role and letter entries are assigned to correspondence activity
&V1& for invoice printout. However, only one entry is allowed.
Contrary to the other correspondence applications, in invoice printout
the recipient cannot be defined by the roles in the correspondence
activity. Each invoice can include several agreements, and is only
created for the corresponding customer. Therefore, the correspondence
activity is only used to choose the letter in the invoice printout
application.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign exactly one letter to the correspondence activity in
Customizing. The "Role category" and "Role type" fields will not be
taken into account for the invoice printout, and should remain blank.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 6B123 - More than one letter exists for correspondence activity & (invoice print) ?

  The SAP error message 6B123 indicates that there is more than one letter (or correspondence activity) defined for the invoice print process. This typically occurs in the context of billing or invoicing in SAP, where the system expects a single correspondence activity for a specific function, but finds multiple entries.
  Cause:
  
  Multiple Correspondence Activities: The primary cause of this error is that there are multiple correspondence activities defined for the same invoice print process. This can happen if the configuration allows for multiple output types or if there are duplicate entries in the configuration settings.
  Configuration Issues: The configuration settings in the SAP system for billing documents may not be set up correctly, leading to ambiguity in which correspondence activity should be used for printing invoices.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Sales and Distribution > Basic Functions > Output Control > Output Determination > Maintain Output Types.
  Review the output types configured for billing documents and ensure that there is only one correspondence activity assigned for the invoice print.
  
  
  
  Identify Duplicate Entries:
  
  Check for any duplicate entries in the output determination procedure for the billing document type you are using. Ensure that each output type has a unique correspondence activity.
  
  
  
  Adjust Output Determination:
  
  If you find multiple correspondence activities, you may need to adjust the output determination procedure to ensure that only one is active for the invoice print process.
  You can also set up conditions to prioritize which correspondence activity should be used.
  
  
  
  Testing:
  
  After making the necessary changes, test the invoice print process again to ensure that the error is resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration settings, refer to SAP documentation or consult with your SAP Basis or functional consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output types) and VF02 (to change billing documents).
  Output Types: Understand the different output types available in SAP and their configurations.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error message 6B123 and ensure that the invoice print process functions correctly.