How To Fix 69863 - A customer account is already available for this partner

69863 - Overview

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 863

• Message text: A customer account is already available for this partner

What causes this issue?

For the selected one, a customer account valid for your work area
has already been defined. This was used automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

69863 - Details

• The SAP error message "69863 A customer account is already available for this partner" typically occurs when you are trying to create or assign a customer account to a business partner (BP) that already has an existing customer account associated with it. This can happen in various scenarios, such as during the creation of a new business partner or when trying to assign a customer role to an existing partner.
  
  Cause:
  
  Duplicate Assignment: The business partner you are trying to assign a customer account to already has a customer account linked to it.
  Incorrect Data Entry: There may be a mistake in the data entry, leading to an attempt to create a duplicate customer account.
  
  Configuration Issues: There might be issues with the configuration of the business partner settings in SAP.
  
  
  Solution:
  
  Check Existing Accounts: Verify if the business partner already has a customer account assigned. You can do this by navigating to the business partner