How To Fix 69703 - Data has to be released by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 703

• Message text: Data has to be released by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69703 - Data has to be released by another user ?

  The SAP error message "69703 Data has to be released by another user" typically occurs in scenarios where a user is trying to perform an action on a document or data that is currently locked or in a state that requires approval or release by another user. This is common in workflows, approval processes, or when dealing with certain types of transactions that require multiple levels of authorization.
  Cause:
  
  Locking Mechanism: The data or document is locked by another user who is currently processing it. This is often seen in scenarios involving purchase orders, invoices, or other transactional data that require approval.
  Workflow Status: The document may be in a workflow state that requires approval from a designated user before further actions can be taken.
  Authorization Issues: The user may not have the necessary permissions to release or modify the data, leading to the error message.
  
  Solution:
  
  Identify the Locking User: Check who is currently holding the lock on the data. This can often be done using transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Wait for Release: If the data is locked by another user, you may need to wait until that user completes their task and releases the lock.
  Contact the User: If you know who the user is, you can reach out to them to expedite the process.
  Check Workflow Status: If the document is in a workflow, check the workflow status and see if it requires any action from another user.
  Authorization Check: Ensure that you have the necessary authorizations to perform the action. If not, contact your system administrator to review your permissions.
  Force Release (if necessary): In some cases, if the locking user is unavailable and the lock is preventing critical operations, a system administrator may need to forcefully release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SWI1 (to check workflow instances), and SU53 (to analyze authorization issues).
  Documentation: Review SAP documentation or help files related to the specific module you are working with, as the context of the error may vary based on the transaction or data type.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.