How To Fix 69680 - EXCHANGE_RATE_SERVICE

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 680

• Message text: EXCHANGE_RATE_SERVICE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69680 - EXCHANGE_RATE_SERVICE ?

  The SAP error message 69680 related to the EXCHANGE_RATE_SERVICE typically indicates an issue with the exchange rate service in the SAP system. This error can occur in various scenarios, such as when trying to retrieve exchange rates for currency conversion or during financial transactions that require currency conversion.
  Cause:
  
  Service Unavailability: The exchange rate service may be down or not reachable due to network issues or service provider problems.
  Configuration Issues: Incorrect configuration settings in the SAP system for the exchange rate service can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the exchange rate service.
  Data Issues: Missing or incorrect data related to currency or exchange rates in the system can also trigger this error.
  
  Solution:
  
  Check Service Status: Verify if the exchange rate service is up and running. You can do this by checking the service provider's status or by testing the service connection from the SAP system.
  Review Configuration: Ensure that the configuration settings for the exchange rate service in SAP are correct. This includes checking the settings in transaction codes like OB08 (Maintain Exchange Rates) and any related configuration in the SAP system.
  User Authorizations: Check if the user encountering the error has the necessary authorizations to access the exchange rate service. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Data Validation: Validate the data related to currencies and exchange rates in the system. Ensure that all necessary exchange rates are maintained and that there are no discrepancies.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (for maintaining exchange rates) and OBA1 (for defining exchange rate types).
  SAP Documentation: Review SAP documentation related to currency conversion and exchange rate services for more detailed information.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the EXCHANGE_RATE_SERVICE in SAP.