How To Fix 69679 - EXCHANGE_RATE_SERVICE

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 679

• Message text: EXCHANGE_RATE_SERVICE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69679 - EXCHANGE_RATE_SERVICE ?

  The SAP error message 69679, which is related to the EXCHANGE_RATE_SERVICE, typically indicates an issue with the exchange rate service used in the system. This error can arise due to various reasons, such as configuration issues, connectivity problems, or service availability.
  Causes:
  
  Service Unavailability: The external exchange rate service may be down or not reachable.
  Configuration Issues: Incorrect configuration settings in the SAP system for the exchange rate service.
  Network Issues: Problems with network connectivity that prevent the SAP system from accessing the exchange rate service.
  Authorization Issues: The user or system may not have the necessary permissions to access the exchange rate service.
  Data Format Issues: The data being sent to or received from the exchange rate service may not be in the expected format.
  
  Solutions:
  
  Check Service Availability: Verify if the external exchange rate service is up and running. You can do this by trying to access the service directly or checking with the service provider.
  Review Configuration: Go to the configuration settings in SAP (Transaction SPRO) and ensure that the exchange rate service is correctly configured. Check the settings under Financial Accounting (FI) > Financial Accounting Global Settings > Currencies > Define Exchange Rate Types.
  Network Connectivity: Ensure that there are no network issues preventing access to the exchange rate service. You may need to check firewall settings or network routes.
  Authorization Check: Ensure that the user or system has the necessary authorizations to access the exchange rate service. This may involve checking user roles and permissions.
  Data Validation: Validate the data being sent to the exchange rate service to ensure it meets the expected format and requirements.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to error 69679 or the EXCHANGE_RATE_SERVICE.
  Logs and Traces: Review system logs (Transaction SLG1) and traces to gather more information about the error and its context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.