How To Fix 69355 - Memo record of advance payment could not be found.

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 355

• Message text: Memo record of advance payment could not be found.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69355 - Memo record of advance payment could not be found. ?

  The SAP error message "69355: Memo record of advance payment could not be found" typically occurs in the context of financial transactions, particularly when dealing with advance payments or down payments in the SAP system. This error indicates that the system is unable to locate the memo record associated with an advance payment that is being processed.
  Causes:
  
  Missing Memo Record: The memo record for the advance payment may not have been created or may have been deleted.
  Incorrect Document Reference: The document number or reference used in the transaction may be incorrect or does not correspond to an existing advance payment.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the system from finding the memo record.
  Authorization Issues: The user may not have the necessary permissions to access the memo record.
  System Configuration: There may be configuration issues in the SAP system related to the handling of advance payments.
  
  Solutions:
  
  Check for Memo Record: Verify if the memo record for the advance payment exists in the system. You can do this by checking the relevant transaction codes (e.g., FBL1N for vendor line items) to see if the advance payment is recorded.
  Review Document References: Ensure that the document number or reference you are using is correct and corresponds to an existing advance payment.
  Recreate Memo Record: If the memo record is missing, you may need to recreate it. This could involve re-entering the advance payment transaction.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the financial documents.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process advance payments.
  Consult with SAP Support: If the issue persists, it may be necessary to consult with SAP support or your internal SAP team to investigate further and resolve any underlying configuration or system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL1N: Vendor Line Item Display
  FBL3N: G/L Account Line Item Display
  FBV0: Park Document
  F-28: Post Incoming Payments
  
  
  Documentation: Review SAP documentation related to advance payments and memo records for additional insights.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.