How To Fix 69179 - Posting contract charges: No payer exists for dunning run

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 179

• Message text: Posting contract charges: No payer exists for dunning run

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69179 - Posting contract charges: No payer exists for dunning run ?

  The SAP error message 69179, which states "Posting contract charges: No payer exists for dunning run," typically occurs in the context of the dunning process in SAP. This error indicates that the system is unable to find a valid payer for the dunning run, which is necessary for processing charges related to overdue payments.
  Causes:
  
  Missing Payer Information: The customer master data may not have a payer assigned, or the payer information is incomplete.
  Incorrect Dunning Procedure: The dunning procedure may not be set up correctly, or the parameters may not be configured to identify a payer.
  Inactive or Blocked Customer: The customer account may be inactive or blocked, preventing the system from identifying a valid payer.
  Contract or Account Issues: There may be issues with the contract or account that prevent the identification of a payer.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or FD03 for company code data).
  Ensure that the payer information is correctly maintained and that the payer is assigned to the customer.
  
  
  
  Review Dunning Procedure:
  
  Check the dunning procedure settings (transaction code OBD2).
  Ensure that the dunning procedure is correctly configured to identify payers.
  
  
  
  Verify Customer Status:
  
  Check if the customer account is active and not blocked. You can do this in the customer master data.
  If the account is blocked, you may need to unblock it or resolve any issues that led to the blocking.
  
  
  
  Check Contract Details:
  
  If the error is related to a specific contract, review the contract details to ensure that all necessary information is complete and correct.
  
  
  
  Run Dunning Program Again:
  
  After making the necessary corrections, try running the dunning program again (transaction code F150).
  
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves generating dunning notices and charging fees for late payments.
  Customer Master Data: This is crucial for the dunning process, as it contains all relevant information about the customer, including payment terms and payer details.
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Company Code Data)
  OBD2: Dunning Procedure Configuration
  F150: Dunning Run
  
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.