How To Fix 69011 - Internal error during deletion: Record not found (Inform system adminis.)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 69 - Central Functions of Financial Asset Management

  • Message number: 011

  • Message text: Internal error during deletion: Record not found (Inform system adminis.)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 69011 - Internal error during deletion: Record not found (Inform system adminis.) ?

    The SAP error message "69011 Internal error during deletion: Record not found (Inform system adminis.)" typically indicates that there is an issue with the deletion process of a record in the SAP system. This error can occur in various contexts, such as when trying to delete a document, entry, or record that the system cannot find or that has already been deleted.

    Causes:

    1. Record Already Deleted: The record you are trying to delete may have already been removed from the database.
    2. Database Inconsistency: There may be inconsistencies in the database, such as orphaned records or issues with the data integrity.
    3. Authorization Issues: The user may not have the necessary permissions to delete the record, leading to an internal error.
    4. System Bugs: There could be a bug in the SAP application or a specific transaction that is causing the error.
    5. Locking Issues: The record may be locked by another user or process, preventing deletion.

    Solutions:

    1. Check Record Existence: Verify if the record you are trying to delete actually exists in the system. You can do this by searching for the record in the relevant transaction.
    2. Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
    3. Review Authorizations: Ensure that the user has the necessary authorizations to perform the deletion. Check the user roles and permissions in transaction PFCG.
    4. Check for Locks: Use transaction SM12 to check for any locks on the record. If a lock exists, you may need to wait for it to be released or contact the user who has locked it.
    5. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE14 (Database Utility), SM12 (Lock Entries), and ST22 (Dump Analysis) to troubleshoot the issue.
    • SAP Notes: Regularly check for SAP Notes related to your version of SAP, as they may contain fixes or workarounds for known issues.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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