How To Fix 68644 - Total usages exceed the credit amount to be cleared - Please correct


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 68 - Message for DARWIN Loans (continued)

  • Message number: 644

  • Message text: Total usages exceed the credit amount to be cleared - Please correct

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  • What is the cause and solution for SAP error message 68644 - Total usages exceed the credit amount to be cleared - Please correct ?

    The SAP error message 68644, "Total usages exceed the credit amount to be cleared - Please correct," typically occurs in the context of credit management within SAP. This error indicates that the total amount of usages (such as sales orders, deliveries, or invoices) that are being processed exceeds the available credit limit for a customer or a specific transaction.

    Cause:

    1. Credit Limit Exceeded: The total amount of transactions (usages) for a customer has surpassed the credit limit set in the system.
    2. Incorrect Credit Settings: The credit limit may not be correctly configured in the customer master data.
    3. Pending Transactions: There may be pending transactions that have not yet been accounted for, which could push the total usage over the limit.
    4. Credit Management Configuration: The credit management settings in SAP may not be properly configured, leading to incorrect calculations of available credit.

    Solution:

    1. Review Customer Credit Limit:

      • Check the customer master data (transaction code XD02 for general data or FD32 for credit management) to verify the credit limit set for the customer.
      • If necessary, increase the credit limit to accommodate the current transactions.
    2. Check Open Transactions:

      • Review any open sales orders, deliveries, or invoices that may be contributing to the total usage. You can use transaction codes like VA05 (List of Sales Orders) or VL10B (Purchase Orders Due for Delivery) to check for open transactions.
    3. Adjust Credit Management Settings:

      • Ensure that the credit management settings are correctly configured in the system. This may involve checking the credit control area settings and ensuring that they align with your business requirements.
    4. Clear Pending Transactions:

      • If there are transactions that can be cleared or canceled, do so to bring the total usage within the credit limit.
    5. Consult with Finance Team:

      • If you are unsure about adjusting credit limits or if there are financial implications, consult with your finance or credit management team for guidance.
    6. Run Credit Check:

      • If applicable, run a credit check to see if there are any other factors affecting the credit limit, such as overdue payments or other risk factors.

    Related Information:

    • Transaction Codes:

      • XD02: Change Customer Master Data
      • FD32: Change Customer Credit Management
      • VA05: List of Sales Orders
      • VL10B: Purchase Orders Due for Delivery
    • Credit Management in SAP: Understanding how credit management works in SAP can help in troubleshooting issues related to credit limits. Familiarize yourself with the concepts of credit control areas, credit limits, and how they are applied to customer transactions.

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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