How To Fix 68586 - Error posting returned debit memo / charges (RC = &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 68 - Message for DARWIN Loans (continued)

  • Message number: 586

  • Message text: Error posting returned debit memo / charges (RC = &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 68586 - Error posting returned debit memo / charges (RC = &) ?

    The SAP error message 68586, which states "Error posting returned debit memo / charges (RC = &)," typically occurs during the posting of a debit memo or charge in the SAP system. The error code (RC) that follows the message provides additional context about the specific issue encountered.

    Possible Causes:

    1. Configuration Issues: There may be incorrect configuration settings in the financial accounting module or related areas.
    2. Missing Master Data: Required master data (such as customer/vendor accounts, material master, etc.) may be missing or incomplete.
    3. Authorization Issues: The user may not have the necessary authorizations to post the debit memo or charge.
    4. Posting Period Issues: The posting period may be closed, preventing any new postings.
    5. Document Type Issues: The document type used for the debit memo may not be configured correctly.
    6. Currency Issues: There may be issues related to currency conversion or exchange rates.
    7. Technical Errors: There could be underlying technical issues, such as problems with the database or application server.

    Solutions:

    1. Check Configuration: Review the configuration settings for the relevant financial accounting areas to ensure they are set up correctly.
    2. Verify Master Data: Ensure that all necessary master data is complete and accurate. Check customer/vendor accounts and any related data.
    3. Review Authorizations: Confirm that the user has the appropriate authorizations to perform the posting.
    4. Check Posting Period: Verify that the posting period is open. If it is closed, you may need to open it or post in a different period.
    5. Document Type Configuration: Ensure that the document type used for the debit memo is correctly configured in the system.
    6. Currency Settings: Check the currency settings and ensure that the exchange rates are correctly maintained.
    7. Analyze Error Code: Look at the specific return code (RC) provided in the error message for more detailed information about the issue. This can help pinpoint the exact cause.
    8. Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and others that may be related to the posting process.
    • Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the error message 68586 in SAP.

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