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Message type: E = Error
Message class: 68 - Message for DARWIN Loans (continued)
Message number: 102
Message text: Customer $ is not assigned to contract $
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68102
- Customer $ is not assigned to contract $ ?The SAP error message "68102 Customer $ is not assigned to contract $" typically indicates that there is an issue with the assignment of a customer to a specific contract in the SAP system. This error can occur in various scenarios, such as when trying to create or process a sales order, billing document, or service order related to a contract.
Cause:
- Missing Assignment: The customer is not assigned to the specified contract in the system.
- Contract Status: The contract may be inactive or not valid for the customer.
- Data Entry Error: There may be a typo or incorrect entry in the customer or contract number.
- Contract Type: The contract type may not be compatible with the customer.
- Organizational Data: The organizational data (like sales area) may not match between the customer and the contract.
Solution:
Check Customer-Contract Assignment:
- Go to the contract management transaction (e.g.,
VA42
for changing contracts).- Verify if the customer is correctly assigned to the contract.
- If not, you may need to assign the customer to the contract.
Review Contract Status:
- Ensure that the contract is active and valid for the customer.
- If the contract is inactive, you may need to reactivate it or create a new contract.
Verify Data Entry:
- Double-check the customer and contract numbers for any typos or errors.
- Ensure that you are using the correct customer and contract.
Check Contract Type:
- Ensure that the contract type is appropriate for the customer.
- If necessary, create a new contract with the correct type.
Organizational Data:
- Ensure that the sales area and other organizational data match between the customer and the contract.
- If there are discrepancies, you may need to adjust the organizational data.
Consult Documentation:
- Refer to SAP documentation or your organization's guidelines for managing contracts and customer assignments.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
VA42
(Change Contract), VA41
(Create Contract), and VA03
(Display Contract).By following these steps, you should be able to identify and resolve the issue related to the error message "68102 Customer $ is not assigned to contract $."
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