How To Fix 68102 - Customer $ is not assigned to contract $


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 68 - Message for DARWIN Loans (continued)

  • Message number: 102

  • Message text: Customer $ is not assigned to contract $

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 68102 - Customer $ is not assigned to contract $ ?

    The SAP error message "68102 Customer $ is not assigned to contract $" typically indicates that there is an issue with the assignment of a customer to a specific contract in the SAP system. This error can occur in various scenarios, such as when trying to create or process a sales order, billing document, or service order related to a contract.

    Cause:

    1. Missing Assignment: The customer is not assigned to the specified contract in the system.
    2. Contract Status: The contract may be inactive or not valid for the customer.
    3. Data Entry Error: There may be a typo or incorrect entry in the customer or contract number.
    4. Contract Type: The contract type may not be compatible with the customer.
    5. Organizational Data: The organizational data (like sales area) may not match between the customer and the contract.

    Solution:

    1. Check Customer-Contract Assignment:

      • Go to the contract management transaction (e.g., VA42 for changing contracts).
      • Verify if the customer is correctly assigned to the contract.
      • If not, you may need to assign the customer to the contract.
    2. Review Contract Status:

      • Ensure that the contract is active and valid for the customer.
      • If the contract is inactive, you may need to reactivate it or create a new contract.
    3. Verify Data Entry:

      • Double-check the customer and contract numbers for any typos or errors.
      • Ensure that you are using the correct customer and contract.
    4. Check Contract Type:

      • Ensure that the contract type is appropriate for the customer.
      • If necessary, create a new contract with the correct type.
    5. Organizational Data:

      • Ensure that the sales area and other organizational data match between the customer and the contract.
      • If there are discrepancies, you may need to adjust the organizational data.
    6. Consult Documentation:

      • Refer to SAP documentation or your organization's guidelines for managing contracts and customer assignments.
    7. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA42 (Change Contract), VA41 (Create Contract), and VA03 (Display Contract).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that you have the necessary permissions to view and modify contracts and customer assignments.

    By following these steps, you should be able to identify and resolve the issue related to the error message "68102 Customer $ is not assigned to contract $."

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