How To Fix 68093 - Customer $ not available

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 093

• Message text: Customer $ not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68093 - Customer $ not available ?

  The SAP error message "68093 Customer $ not available" typically indicates that the system is unable to find the specified customer in the database. This can occur in various scenarios, such as when trying to create a sales order, invoice, or any other transaction that involves customer data.
  Causes:
  
  Customer Not Created: The customer may not have been created in the system.
  Customer Deactivation: The customer might be inactive or blocked in the system.
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Company Code Issues: The customer may not be assigned to the relevant company code in the system.
  
  Solutions:
  
  
  Verify Customer Existence:
  
  Check if the customer exists in the system by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial).
  Ensure that the customer number is entered correctly.
  
  
  
  Check Customer Status:
  
  If the customer exists, verify if the customer is active and not blocked. You can check this in the customer master data.
  
  
  
  Create Customer:
  
  If the customer does not exist, create a new customer using transaction codes like XD01 (Create Customer) or FD01 (Create Customer - Financial).
  
  
  
  Company Code Assignment:
  
  Ensure that the customer is assigned to the correct company code. This can be checked in the customer master data.
  
  
  
  Data Synchronization:
  
  If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the data is synchronized properly.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying issues in the system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
  User Authorizations: Ensure that you have the necessary authorizations to view or create customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on customer master data management.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.