How To Fix 68092 - Customer $ has no bank details

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 092

• Message text: Customer $ has no bank details

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68092 - Customer $ has no bank details ?

  The SAP error message "68092 Customer $ has no bank details" indicates that the specified customer does not have any bank details recorded in the system. This error typically arises when attempting to process transactions that require bank information, such as payments or direct debits.
  Cause:
  
  Missing Bank Details: The customer master record does not have any bank account information entered.
  Incorrect Customer Data: The customer may not be set up correctly in the system, or the relevant data may not have been maintained.
  Data Migration Issues: If data was migrated from another system, bank details may not have been transferred correctly.
  
  Solution:
  
  
  Maintain Bank Details:
  
  Go to the customer master record (transaction code FD02 for change mode).
  Enter the customer number and company code.
  Navigate to the "Payment Transactions" tab.
  Enter the required bank details, including bank account number, bank key, and any other relevant information.
  Save the changes.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is active and not blocked for transactions that require bank details.
  
  
  
  Review Data Migration:
  
  If the customer data was migrated, verify that the bank details were included in the migration process. If not, you may need to manually enter the bank details.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for maintaining customer master data.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD02: Change Customer Master Data
  FD03: Display Customer Master Data
  FD01: Create Customer Master Data
  
  
  
  User Roles: Ensure that the user has the necessary permissions to maintain customer master data.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  Testing: After entering the bank details, perform a test transaction to ensure that the error does not reoccur.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer has the necessary bank details for processing transactions.