How To Fix 68087 - A-segment not available for customer $

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 087

• Message text: A-segment not available for customer $

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68087 - A-segment not available for customer $ ?

  The SAP error message "68087 A-segment not available for customer $" typically occurs in the context of financial accounting or controlling modules, particularly when dealing with customer master data or account segments in SAP. This error indicates that the system is unable to find the required A-segment (which is part of the customer account structure) for the specified customer.
  Cause:
  
  Missing A-Segment: The A-segment for the customer may not have been created or may have been deleted.
  Incorrect Customer Data: The customer master data may be incomplete or incorrectly configured.
  Data Migration Issues: If data was migrated from another system, the A-segment might not have been properly transferred.
  Configuration Issues: There may be issues with the configuration of the account groups or segments in the SAP system.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., FD03 for display).
  Verify if the A-segment exists for the customer in question.
  If it does not exist, you may need to create it using transaction FD01 (create customer) or FD02 (change customer).
  
  
  
  Review Account Group Settings:
  
  Check the configuration of the account group associated with the customer.
  Ensure that the A-segment is defined and that the account group allows for the creation of A-segments.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the customer master data to identify any discrepancies.
  Use transaction SE38 to run relevant reports or programs that can help identify issues.
  
  
  
  Consult with SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance, especially if this is a recurring issue or if it affects multiple customers.
  
  
  
  Review Migration Logs:
  
  If the customer data was migrated, review the migration logs to ensure that all segments were correctly transferred.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01, FD02, FD03, and SE38.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation regarding customer master data and account segments for a better understanding of how they are structured and managed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.