How To Fix 68058 - Customer & has no open items or they are all already selected

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 058

• Message text: Customer & has no open items or they are all already selected

What causes this issue?

The customer has no open items or all open items were already selected
and processed when this function was called up previously.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 68058 - Customer & has no open items or they are all already selected ?

  The SAP error message "68058 Customer & has no open items or they are all already selected" typically occurs in the context of financial transactions, particularly when dealing with customer accounts in accounts receivable. This message indicates that the system cannot find any open items for the specified customer, or that all available open items have already been selected for processing.
  Causes:
  
  No Open Items: The customer account may not have any open items (invoices, credit memos, etc.) that are due for payment or processing.
  All Items Selected: All open items for the customer may have already been selected in a previous transaction or batch processing.
  Incorrect Customer Account: The customer account number entered may be incorrect or does not exist in the system.
  Cleared Items: The items may have been cleared or settled in a previous transaction, making them unavailable for selection.
  Posting Period Issues: The posting period may be closed, preventing any further processing of open items.
  
  Solutions:
  
  Check Open Items: Verify if there are indeed open items for the customer by checking the customer account in the accounts receivable module. You can do this using transaction codes like FBL5N (Customer Line Item Display).
  Review Selection Criteria: Ensure that the selection criteria used in the transaction are correct and that you are looking for the right customer account.
  Recheck Customer Account: Confirm that the customer account number entered is correct and exists in the system.
  Check for Cleared Items: Look for any cleared items that may have been processed recently, which could explain the absence of open items.
  Open Posting Period: Ensure that the posting period is open for the transactions you are trying to process. You can check this in the financial accounting settings.
  Consult with Finance Team: If you are unsure about the status of the customer account or the items, consult with your finance or accounting team for further insights.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N for customer line items, FB03 for document display, and F-28 for incoming payments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that you have the necessary authorizations to view and process customer accounts and their open items.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.