How To Fix 68057 - No inc.pmnt found for customer $, comp.code $

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 057

• Message text: No inc.pmnt found for customer $, comp.code $

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68057 - No inc.pmnt found for customer $, comp.code $ ?

  The SAP error message "68057 No inc.pmnt found for customer $, comp.code $" typically indicates that the system could not find any incoming payments for a specified customer and company code. This error often arises during processes such as clearing open items, processing payments, or running reports related to customer accounts.
  Causes:
  
  No Incoming Payments Recorded: There may not be any incoming payments recorded for the specified customer and company code.
  Incorrect Customer or Company Code: The customer number or company code entered may be incorrect or does not exist in the system.
  Payment Not Yet Processed: The payment might not have been processed or posted yet.
  Data Synchronization Issues: There could be issues with data synchronization between different modules or systems.
  Document Status: The documents related to the payment may be in a status that does not allow for clearing or processing.
  
  Solutions:
  
  Verify Customer and Company Code: Double-check the customer number and company code to ensure they are correct.
  Check Incoming Payments: Look for any incoming payments that may have been recorded for the customer. You can do this by checking the customer account in the Accounts Receivable module.
  Post Payments: If there are payments that need to be posted, ensure they are entered correctly in the system.
  Review Document Status: Check the status of the documents related to the payment to ensure they are eligible for processing.
  Run Reports: Use transaction codes like FBL5N (Customer Line Item Display) to review the customer’s open items and payments.
  Consult with Finance Team: If you are unable to resolve the issue, consult with your finance or accounting team for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  F-28: Post Incoming Payments
  F-32: Clear Customer
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for additional guidance on handling customer payments and clearing processes.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.