How To Fix 68030 - No cleared items found for customer & company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 030

• Message text: No cleared items found for customer & company code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68030 - No cleared items found for customer & company code & ?

  The SAP error message "68030 No cleared items found for customer & company code &" typically occurs when you are trying to display or process cleared items for a customer in a specific company code, but the system cannot find any cleared items that match the criteria.
  Cause:
  
  No Cleared Items: The most straightforward reason is that there are no cleared items for the specified customer and company code. Cleared items are usually those that have been fully paid or settled.
  Incorrect Selection Criteria: The selection criteria you are using (such as date range, document type, etc.) may not match any existing cleared items.
  Data Not Updated: There may be a delay in the data being updated in the system, especially if recent transactions have been processed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain cleared items.
  
  Solution:
  
  Check for Cleared Items: Verify if there are indeed cleared items for the specified customer and company code. You can do this by checking the customer account in the Accounts Receivable (AR) module.
  Adjust Selection Criteria: Review and adjust your selection criteria to ensure they are correct. Make sure you are not filtering out items unintentionally.
  Refresh Data: If you suspect that the data has not been updated, try refreshing the data or waiting for a short period before trying again.
  Check Authorizations: Ensure that you have the necessary permissions to view the cleared items for the customer and company code in question.
  Consult with IT or SAP Support: If the issue persists, it may be beneficial to consult with your IT department or SAP support team to investigate further.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like FBL5N (Customer Line Item Display) to view customer line items, including cleared items.
  Clearing Process: Understand the clearing process in SAP, which involves matching open items with payments to mark them as cleared.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on managing customer accounts and cleared items.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message "68030 No cleared items found for customer & company code &."