How To Fix 68009 - Customer & has no open items in this contract or the items are blocked

68009 - Overview

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 009

• Message text: Customer & has no open items in this contract or the items are blocked

What causes this issue?

Either no open items exist for this contract or the open items are
included in a payment proposal. Items blocked for the payment run are
not offered for withholding.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 68009 - Customer & has no open items in this contract or the items are blocked ?

  The SAP error message 68009, which states "Customer & has no open items in this contract or the items are blocked," typically occurs in the context of contract management or billing processes within SAP. This error indicates that the system cannot find any open items associated with the specified customer and contract, or that the items are blocked for some reason.
  Causes:
  
  No Open Items: The customer may not have any open items linked to the specified contract. This could be due to all items being cleared or settled.
  Blocked Items: The items associated with the contract may be blocked for various reasons, such as:
  Manual blocking by a user.
  System settings that prevent processing of certain items.
  Items being in a status that does not allow further processing (e.g., completed, canceled).
  
  
  Incorrect Contract Reference: The contract number or customer reference may be incorrect or not properly linked in the system.
  Data Synchronization Issues: There may be issues