How To Fix 67_STATE009 - Cannot determine customer receivables status for loan &1 /&2

67_STATE009 - Overview

• Message type: E = Error

• Message class: 67_STATE - Message Class for Processing Characteristics

• Message number: 009

• Message text: Cannot determine customer receivables status for loan &1 /&2

What causes this issue?

The system could not determine the <DS:DE.TB_LC_CHARAC>processing
characteristic</> <DS:DE.TB_LC_CHARAC_DEBIT>status of customer
receivables</> for loan &v2& in company code &v1&.

System Response

Processing was cancelled.

How to fix this error?

Repeat the processing. If the error occurs again, contact your system
administrator.

Procedure for System Administrators

INCLUDE IS_B_CML_LC_ERROR OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

67_STATE009 - Details

• The SAP error message 67_STATE009 indicates that the system is unable to determine the customer receivables status for a specific loan identified by the parameters &1 (loan number) and &2 (customer number). This error typically arises in the context of financial transactions, particularly in modules related to loans and receivables.
  Causes:
  
  Missing Data: The customer or loan data may be incomplete or missing in the system. This could include missing customer master data or loan details.
  Incorrect Configuration: There may be configuration issues in the financial module that prevent the system from correctly determining the status.
  Data Inconsistencies: There could be inconsistencies in the database, such as orphaned records or incorrect links between customer and loan data.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  System Errors: There may be underlying system errors or bugs that are causing the issue.
  
  Solutions:
  
  Check Data Completeness: Verify that all necessary customer and loan