How To Fix 67_PAYMENTS382 - Posting records


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

  • Message number: 382

  • Message text: Posting records

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67_PAYMENTS382 - Posting records ?

    The SAP error message 67_PAYMENTS382 typically relates to issues encountered during the posting of payment records in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.

    Cause:

    1. Incorrect Configuration: The payment method or configuration settings in the financial module may not be set up correctly.
    2. Missing Master Data: Required master data, such as vendor or customer accounts, may be missing or incorrectly maintained.
    3. Posting Period Issues: The posting period may be closed, preventing any new postings.
    4. Document Type Restrictions: The document type used for the payment may not be allowed for the transaction being processed.
    5. Currency Issues: There may be discrepancies in currency settings or exchange rates.
    6. Authorization Issues: The user may not have the necessary authorizations to post payments.

    Solution:

    1. Check Configuration: Review the configuration settings for payment methods in the Financial Accounting (FI) module. Ensure that all necessary parameters are correctly set.
    2. Verify Master Data: Ensure that all relevant master data (vendors, customers, etc.) is complete and accurate. Check for any missing or incorrect entries.
    3. Open Posting Period: Confirm that the posting period is open for the transaction date. If it is closed, you may need to open it or post in a different period.
    4. Review Document Types: Check the document type being used for the payment and ensure it is valid for the transaction.
    5. Currency Settings: Verify that the currency settings are correct and that the exchange rates are up to date.
    6. Check Authorizations: Ensure that the user has the necessary authorizations to perform the payment posting. If not, contact your system administrator to grant the required permissions.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F-28 (Post Incoming Payments), and others that may be related to payment processing.
    • Documentation: Review SAP documentation or help files for detailed information on payment processing and error handling.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.

    By systematically addressing the potential causes listed above, you should be able to resolve the 67_PAYMENTS382 error and successfully post your payment records.

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