How To Fix 67_PAYMENTS381 - A maximum of one payoff is permitted for loan &1 (&2 exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 381

• Message text: A maximum of one payoff is permitted for loan &1 (&2 exist)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS381 - A maximum of one payoff is permitted for loan &1 (&2 exist) ?

  The SAP error message 67_PAYMENTS381 indicates that there is an issue with the number of payoff records associated with a loan. Specifically, the message states that a maximum of one payoff is permitted for the specified loan, but there are multiple payoff records currently existing.
  Cause:
  The error occurs when:
  
  You attempt to process a payoff for a loan that already has an existing payoff record.
  The system is designed to allow only one active payoff record for a loan at any given time, and the presence of multiple records violates this rule.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Payoff Records:
  
  Use the relevant transaction code (e.g., FBL1N, FBL3N, or any other relevant transaction) to view the existing payoff records for the loan in question.
  Identify the existing payoff records that are causing the conflict.
  
  
  
  Delete or Modify Existing Payoff Records:
  
  If the existing payoff records are no longer needed, you can delete them. Ensure that you have the necessary authorizations to perform this action.
  If the existing records are valid but need to be modified, consider updating them to reflect the correct payoff information.
  
  
  
  Consult with Stakeholders:
  
  If you are unsure about deleting or modifying records, consult with your finance or accounting team to ensure that you are not disrupting any financial processes.
  
  
  
  Retry the Payoff Process:
  
  After resolving the issue with the existing payoff records, attempt to process the new payoff again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to loan management and payment processing in SAP, such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), or specific loan management transactions.
  Documentation: Review SAP documentation or help files related to loan management and payment processing for additional context on how payoffs are handled in your specific SAP environment.
  User Authorizations: Ensure that you have the necessary authorizations to view, modify, or delete records in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.