How To Fix 67_PAYMENTS375 - Sort/Total Overpayments


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

  • Message number: 375

  • Message text: Sort/Total Overpayments

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


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  • What is the cause and solution for SAP error message 67_PAYMENTS375 - Sort/Total Overpayments ?

    The SAP error message 67_PAYMENTS375 (Sort/Total Overpayments) typically occurs in the context of payment processing, particularly when dealing with overpayments in accounts payable or receivable. This error indicates that there is an issue with the way payments are being sorted or totaled, often due to discrepancies in the payment amounts or the way they are being processed.

    Causes:

    1. Overpayment Amounts: The error may arise when the total of the payments exceeds the expected amount, leading to discrepancies in the payment processing.
    2. Incorrect Payment Data: There may be incorrect or inconsistent data in the payment documents, such as mismatched invoice amounts or payment terms.
    3. Configuration Issues: There could be issues with the configuration settings in the payment processing module, such as payment methods or tolerance limits.
    4. Duplicate Payments: The presence of duplicate payment entries can also trigger this error, as the system may not be able to reconcile the totals correctly.

    Solutions:

    1. Review Payment Documents: Check the payment documents for any discrepancies in amounts, dates, or references. Ensure that all invoices are correctly matched with their respective payments.
    2. Adjust Overpayments: If there are legitimate overpayments, consider adjusting them in the system. This may involve creating credit memos or adjusting the payment amounts.
    3. Check Configuration Settings: Review the configuration settings related to payment processing in SAP. Ensure that payment methods, tolerance limits, and other relevant settings are correctly configured.
    4. Eliminate Duplicates: Identify and remove any duplicate payment entries in the system. This may involve running reports to find duplicates and then correcting them.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. SAP Notes or Knowledge Base Articles may provide additional insights or patches.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FBL1N (Vendor Line Item Display) to help troubleshoot payment issues.
    • User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to process payments and make adjustments as needed.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.

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