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Message type: E = Error
Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing
Message number: 375
Message text: Sort/Total Overpayments
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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67_PAYMENTS375
- Sort/Total Overpayments ?The SAP error message 67_PAYMENTS375 (Sort/Total Overpayments) typically occurs in the context of payment processing, particularly when dealing with overpayments in accounts payable or receivable. This error indicates that there is an issue with the way payments are being sorted or totaled, often due to discrepancies in the payment amounts or the way they are being processed.
Causes:
- Overpayment Amounts: The error may arise when the total of the payments exceeds the expected amount, leading to discrepancies in the payment processing.
- Incorrect Payment Data: There may be incorrect or inconsistent data in the payment documents, such as mismatched invoice amounts or payment terms.
- Configuration Issues: There could be issues with the configuration settings in the payment processing module, such as payment methods or tolerance limits.
- Duplicate Payments: The presence of duplicate payment entries can also trigger this error, as the system may not be able to reconcile the totals correctly.
Solutions:
- Review Payment Documents: Check the payment documents for any discrepancies in amounts, dates, or references. Ensure that all invoices are correctly matched with their respective payments.
- Adjust Overpayments: If there are legitimate overpayments, consider adjusting them in the system. This may involve creating credit memos or adjusting the payment amounts.
- Check Configuration Settings: Review the configuration settings related to payment processing in SAP. Ensure that payment methods, tolerance limits, and other relevant settings are correctly configured.
- Eliminate Duplicates: Identify and remove any duplicate payment entries in the system. This may involve running reports to find duplicates and then correcting them.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. SAP Notes or Knowledge Base Articles may provide additional insights or patches.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.
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