How To Fix 67_PAYMENTS334 - Partial payoff found - entered payoff is full payoff

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 334

• Message text: Partial payoff found - entered payoff is full payoff

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS334 - Partial payoff found - entered payoff is full payoff ?

  The SAP error message 67_PAYMENTS334 indicates that there is a discrepancy between the payoff amount entered and the actual status of the payment. Specifically, it suggests that a partial payoff has been identified in the system, but the user has entered a full payoff amount. This can occur in various scenarios, such as when dealing with loans, invoices, or other financial transactions.
  Cause:
  
  Partial Payment Exists: The system has detected that there is already a partial payment recorded against the account or transaction, which conflicts with the full payoff amount being entered.
  Incorrect Data Entry: The user may have mistakenly entered a full payoff amount when they intended to enter a partial amount.
  System Configuration: There may be configuration settings in the SAP system that are causing this discrepancy, such as payment terms or conditions that are not aligned with the transaction.
  
  Solution:
  
  Verify Payment Status: Check the payment history for the account or transaction to confirm whether there are any existing partial payments. This can be done through transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  Adjust Payoff Amount: If a partial payment exists, adjust the payoff amount to reflect the correct amount that needs to be paid off. This may involve entering a partial payment instead of a full payoff.
  Clear Existing Payments: If the intention is to make a full payoff, you may need to clear any existing partial payments first. This can involve reversing or adjusting previous transactions.
  Consult Documentation: Review any relevant documentation or user manuals related to the specific transaction type to ensure compliance with the expected processes.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in the relevant module (e.g., FI, CO) for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for payment processing, such as F-28 (Post Incoming Payments) or F-53 (Post Outgoing Payments).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration issues.
  User Training: Ensure that users are adequately trained on the payment processes within SAP to minimize data entry errors.
  
  By following these steps, you should be able to resolve the error message and proceed with the payment processing in SAP.