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Message type: E = Error
Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing
Message number: 311
Message text: Overpayment is ouside of the rescission incoming payment period
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67_PAYMENTS311
- Overpayment is ouside of the rescission incoming payment period ?The SAP error message 67_PAYMENTS311 indicates that there is an overpayment issue related to a payment that is outside the allowed rescission (cancellation or reversal) period. This typically occurs in financial transactions where a payment has been made that exceeds the amount due, and the system is preventing any adjustments or reversals because the payment period has expired.
Cause:
- Overpayment: A payment has been made that exceeds the invoice amount.
- Rescission Period: The payment is being processed outside the defined rescission period, which is the timeframe during which adjustments or reversals can be made.
- Configuration Settings: The system settings may define strict rules regarding payment adjustments, including time limits for rescission.
Solution:
- Check Payment Details: Review the payment and invoice details to confirm the overpayment and ensure that the payment was intended.
- Verify Rescission Period: Check the configuration settings in SAP to understand the defined rescission period for payments. This can usually be found in the financial settings or payment processing configuration.
- Adjust Payment: If the rescission period has expired, you may need to handle the overpayment manually. This could involve:
- Issuing a refund to the customer.
- Applying the overpayment to future invoices.
- Adjusting the account balance as per company policy.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling overpayments and rescission periods.
- Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
Related Information:
By following these steps, you should be able to address the error message and manage the overpayment situation effectively.
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