How To Fix 67_PAYMENTS214 - Contract &1 - no clearing due to difference &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

• Message number: 214

• Message text: Contract &1 - no clearing due to difference &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_PAYMENTS214 - Contract &1 - no clearing due to difference &2 ?

  The SAP error message 67_PAYMENTS214 indicates that there is a discrepancy in the payment clearing process for a contract. Specifically, the message states that there is "no clearing due to difference," which means that the system has detected a difference between the amounts that are supposed to be cleared and the actual amounts.
  Cause:
  The error can be caused by several factors, including:
  
  Amount Mismatch: The payment amount does not match the invoice amount or the expected clearing amount.
  Currency Differences: If the payment and the invoice are in different currencies, there may be an issue with the exchange rate or conversion.
  Partial Payments: If a partial payment is made, the remaining balance may not match the expected clearing amount.
  Open Items: There may be open items in the account that are not properly cleared or matched.
  Configuration Issues: Incorrect configuration in the payment processing settings or in the contract management settings.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Check Payment Amount: Verify that the payment amount matches the invoice amount. If there is a discrepancy, adjust the payment or invoice accordingly.
  Review Currency Settings: Ensure that the currency settings are correct and that the exchange rates are properly configured.
  Analyze Open Items: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to review open items and identify any discrepancies.
  Adjust Partial Payments: If a partial payment has been made, ensure that the remaining balance is correctly reflected in the system.
  Consult Configuration: Check the configuration settings related to payment processing and contract management to ensure they are set up correctly.
  Use Transaction Codes: Utilize transaction codes such as FBRA (Reset Document) or F-32 (Clear Customer) to clear or reset documents if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for payment processing and contract management to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.