How To Fix 67_PAYMENTS011 - Account &: Incoming payment rejection


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67_PAYMENTS - Message Class Incoming Payment / Payment Postprocessing

  • Message number: 011

  • Message text: Account &: Incoming payment rejection

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 67_PAYMENTS011 - Account &: Incoming payment rejection ?

    The SAP error message 67_PAYMENTS011 indicates that an incoming payment has been rejected due to issues related to the account specified. This error typically arises during the processing of incoming payments in the SAP system, particularly in the context of financial transactions.

    Causes of the Error

    1. Account Not Open for Posting: The account specified in the payment document may not be open for posting. This can happen if the account is blocked or if it is not set up correctly in the system.

    2. Incorrect Account Type: The account type may not be appropriate for the transaction being processed. For example, if a payment is being made to a vendor account but the account is set up as a customer account.

    3. Account Configuration Issues: There may be configuration issues in the account settings, such as missing or incorrect settings in the master data.

    4. Payment Method Issues: The payment method used may not be valid for the account or may not be configured correctly.

    5. Currency Issues: If the payment currency does not match the account currency or if there are issues with currency conversion, this can lead to rejection.

    Solutions

    1. Check Account Status: Verify that the account is open for posting. You can do this by checking the account status in the SAP system.

    2. Review Account Type: Ensure that the account type is appropriate for the transaction. If necessary, update the account type in the master data.

    3. Correct Configuration: Review the account configuration settings in the SAP system. Make sure that all required fields are filled out correctly and that the account is set up for the intended use.

    4. Validate Payment Method: Check the payment method being used for the transaction. Ensure that it is valid for the account and that it is configured correctly in the system.

    5. Currency Validation: Ensure that the currency used in the payment matches the currency of the account. If there are discrepancies, correct them.

    6. Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and the error message.

    Related Information

    • Transaction Codes: You may need to use transaction codes such as FB01 (Post Document), F-28 (Post Incoming Payments), or FS00 (G/L Account Master Record) to investigate and resolve the issue.

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.

    • User Authorization: Ensure that you have the necessary authorizations to make changes to account settings or to post payments.

    • Testing: After making any changes, perform a test transaction to ensure that the issue has been resolved and that incoming payments can be processed successfully.

    If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.

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