How To Fix 67_LOAN_WRITE_OFF062 - No data found for business operation & - locks have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN_WRITE_OFF - Message Class for Waivers, Write-Offs and IVA

• Message number: 062

• Message text: No data found for business operation & - locks have been deleted

What causes this issue?

No data has been found for the business operation.

System Response

The system displays the message 'No data found for business operation -
locks have been deleted'.

How to fix this error?

Due to an internal error the current business operation is now
inconsistent. There is no data for the business operation number. The
lock is reset so that the open items can be processed again, for example
by a waiver or write off of open items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN_WRITE_OFF062 - No data found for business operation & - locks have been deleted ?

  The SAP error message 67_LOAN_WRITE_OFF062 indicates that there is no data found for the specified business operation, and it also mentions that locks have been deleted. This error typically occurs in the context of loan write-off processes in SAP, particularly in the Financial Services sector.
  Causes:
  
  
  No Data Available: The primary cause of this error is that there are no records available for the specified business operation. This could be due to:
  
  The business operation ID is incorrect or does not exist.
  The data has already been processed or deleted.
  The selection criteria used to retrieve the data are too restrictive.
  
  
  
  Locks Deleted: The message about locks being deleted suggests that there may have been a transaction that was interrupted or that the system has released locks on the data, possibly due to a timeout or an error in a previous transaction.
  
  
  Solutions:
  
  
  Verify Business Operation ID: Check the business operation ID you are using to ensure it is correct and exists in the system. You can do this by querying the relevant tables or using transaction codes that allow you to view business operations.
  
  
  Check Data Availability: Ensure that there are records available for the operation you are trying to process. You may need to check if the data has been archived or if it has been processed in a previous transaction.
  
  
  Review Selection Criteria: If you are using specific selection criteria to filter data, consider broadening these criteria to see if any records can be retrieved.
  
  
  Transaction Logs: Review transaction logs or system logs to identify if there were any issues during the previous operations that might have led to the deletion of locks or data.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the loan write-off process to ensure that you are following the correct procedures.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may have additional insights or tools to diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, or FBL5N for viewing line items, or S_ALR_87012357 for financial reports.
  SAP Notes: Check for any SAP Notes related to this error message or the loan write-off process, as they may provide specific fixes or patches.
  System Configuration: Ensure that your system configuration for loan management is set up correctly, as misconfigurations can lead to data retrieval issues.
  
  By following these steps, you should be able to diagnose and resolve the error message 67_LOAN_WRITE_OFF062 in your SAP system.