How To Fix 67_LOAN_WRITE_OFF036 - No items were created

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN_WRITE_OFF - Message Class for Waivers, Write-Offs and IVA

• Message number: 036

• Message text: No items were created

What causes this issue?

You pressed the activate or post button.

System Response

You receive a message telling you that no items have been created.

How to fix this error?

You wanted to activate or post a waiver or a write-off. However, first
you must create an appropriate waiver of write-off item.
To do this, on the "Open items" tab page select one or more records and
then press
"Create waiver" or "Create write-off".
The items then appear in the table below.
Now you can activate or immediately post them.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN_WRITE_OFF036 - No items were created ?

  The SAP error message "67_LOAN_WRITE_OFF036 No items were created" typically occurs in the context of loan write-off processes within the SAP system. This error indicates that the system was unable to create any items for the loan write-off transaction you were attempting to execute. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Data: Required fields or data may be missing in the loan write-off transaction. This could include missing loan details, amounts, or other necessary information.
  Incorrect Configuration: The configuration settings for loan write-offs may not be set up correctly in the system, leading to issues when trying to process the transaction.
  Authorization Issues: The user may not have the necessary authorizations to perform the loan write-off, which can prevent the creation of items.
  Business Rules: There may be business rules or validations in place that prevent the write-off from being processed, such as limits on the amount that can be written off.
  Technical Issues: There could be underlying technical issues, such as problems with the database or system performance, that are preventing the transaction from being completed.
  
  Solutions:
  
  Check Required Fields: Review the transaction to ensure that all required fields are filled out correctly. Make sure that all necessary data is provided.
  Review Configuration: Check the configuration settings related to loan write-offs in the SAP system. Ensure that they are set up correctly according to your organization's policies.
  Verify Authorizations: Ensure that the user attempting to perform the write-off has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  Consult Business Rules: Review any business rules or validations that may be in place for loan write-offs. Ensure that the transaction complies with these rules.
  Check for Technical Issues: If the problem persists, check for any technical issues in the SAP system. This may involve consulting with your IT department or SAP support.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to loan management and write-offs, such as F-30 (Clear Customer) or F-32 (Clear Customer with Payment).
  Documentation: Review SAP documentation or user manuals related to loan management and write-off processes for additional guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP helpdesk for further assistance.