How To Fix 67_LOAN_WRITE_OFF035 - Waiver/write-off amount may not exceed the receivable amount

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN_WRITE_OFF - Message Class for Waivers, Write-Offs and IVA

• Message number: 035

• Message text: Waiver/write-off amount may not exceed the receivable amount

What causes this issue?

You changed the waiver amount or the write-off amount.

System Response

You receive a message "Waiver/write-off amount may not exceed the
receivable amount"

How to fix this error?

You entered an amount in excess of the amount recorded as receivable.
This is not permitted. Enter an amount that is less than or equal to
the receivable amount.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN_WRITE_OFF035 - Waiver/write-off amount may not exceed the receivable amount ?

  The SAP error message 67_LOAN_WRITE_OFF035 indicates that the waiver or write-off amount you are trying to process exceeds the total receivable amount. This typically occurs in financial transactions where a company is attempting to write off a portion of a loan or receivable, but the amount specified for the write-off is greater than what is owed.
  Cause:
  
  Incorrect Write-off Amount: The amount you are trying to write off is greater than the outstanding receivable balance.
  Data Entry Error: There may have been a mistake in entering the write-off amount.
  System Configuration: The system may not be configured correctly to handle the write-off process.
  Outstanding Payments: There may be pending payments or adjustments that have not been accounted for, leading to discrepancies.
  
  Solution:
  
  Verify Receivable Amount: Check the outstanding receivable amount to ensure that the write-off amount does not exceed it. You can do this by reviewing the relevant financial documents or reports.
  Adjust Write-off Amount: If the write-off amount is indeed greater than the receivable, adjust it to a value that is equal to or less than the outstanding amount.
  Review Transaction History: Look at the transaction history for the receivable to ensure there are no pending payments or adjustments that could affect the balance.
  Consult with Finance Team: If you are unsure about the correct amounts, consult with your finance or accounting team for clarification.
  Check System Configuration: If the issue persists, it may be necessary to check the system configuration or settings related to write-offs and waivers. This may require assistance from your SAP support team or system administrator.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for detailed information on handling write-offs and waivers.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to loan management and receivables, such as F-32 (Clear Customer) or F-53 (Post Outgoing Payments).
  User Roles and Permissions: Ensure that you have the necessary permissions to perform write-off transactions in the system.
  Training and Support: If you frequently encounter this error, consider additional training on SAP financial processes or seek support from your organization's SAP helpdesk.
  
  By following these steps, you should be able to resolve the error and successfully process the write-off or waiver.