How To Fix 67_LOAN_PAY101 - The main loan partner does not have a customer acct: Posting not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN_PAY - Loans Management: Messages for Payments

• Message number: 101

• Message text: The main loan partner does not have a customer acct: Posting not possible

What causes this issue?

You have not assigned a customer account to the main borrower yet. For
this reason you are unable to enter customer postings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call up the contract in change mode and go to the partner overview.
Select the main borrower or the issuer and save the partner in the
business partner screen.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN_PAY101 - The main loan partner does not have a customer acct: Posting not possible ?

  The SAP error message 67_LOAN_PAY101 indicates that the main loan partner does not have a customer account, which prevents the posting of loan payments. This error typically arises in the context of financial transactions related to loans, where the system expects a valid customer account for the loan partner involved in the transaction.
  Cause:
  
  Missing Customer Account: The main loan partner (which could be a vendor, customer, or another entity) does not have a corresponding customer account in the SAP system.
  Incorrect Partner Role: The partner role assigned to the loan partner may not be set up correctly, leading to the system not recognizing it as a valid customer.
  Data Inconsistency: There may be inconsistencies in the master data related to the loan partner, such as missing or incorrect entries.
  
  Solution:
  
  
  Create or Update Customer Account:
  
  Navigate to the customer master data transaction (e.g., XD01 for creating a customer or XD02 for updating).
  Ensure that the main loan partner has a valid customer account created in the system.
  Verify that the account is active and properly configured.
  
  
  
  Check Partner Role:
  
  Ensure that the partner role assigned to the loan partner is correct and that it includes the necessary attributes to be recognized as a customer.
  You can check this in the customer master data or the relevant configuration settings.
  
  
  
  Review Master Data:
  
  Check for any inconsistencies or missing information in the master data of the loan partner.
  Ensure that all required fields are filled out correctly.
  
  
  
  Consult with Financial Team:
  
  If you are unsure about the correct setup or if the issue persists, consult with your finance or accounting team to ensure that the loan partner is set up correctly in accordance with business processes.
  
  
  
  Transaction Code:
  
  Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the status of the loan partner's account.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing customer accounts and partner roles.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer and vendor accounts.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to create or modify customer accounts in the SAP system.
  
  By following these steps, you should be able to resolve the error and successfully post the loan payment. If the issue persists, consider reaching out to your SAP support team for further assistance.