How To Fix 67_LOAN384 - Full reduction with consumer loans only via function 'Rescind loan'

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 384

• Message text: Full reduction with consumer loans only via function 'Rescind loan'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN384 - Full reduction with consumer loans only via function 'Rescind loan' ?

  The SAP error message 67_LOAN384 indicates that a full reduction of a consumer loan can only be processed using the function 'Rescind loan'. This error typically arises in the context of managing consumer loans within the SAP system, particularly when attempting to perform a full reduction without following the correct procedure.
  Cause:
  The error occurs because the system is designed to restrict full reductions of consumer loans to a specific process. This is likely a business rule or configuration within the SAP system that ensures compliance with financial regulations or internal policies. The 'Rescind loan' function is the designated method for handling full reductions, and attempting to use an alternative method triggers this error.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Use the Correct Function: Instead of trying to perform a full reduction through other means, navigate to the 'Rescind loan' function in the SAP system. This is the approved method for processing full reductions of consumer loans.
  
  
  Check Loan Status: Ensure that the loan is in a status that allows for rescission. If the loan has already been partially paid or is in a closed status, you may need to take additional steps to address this.
  
  
  Consult Documentation: Review the SAP documentation or user manuals related to consumer loans and the 'Rescind loan' function. This will provide you with detailed instructions on how to properly execute the function.
  
  
  User Permissions: Ensure that you have the necessary permissions to perform the 'Rescind loan' function. If you do not have the required access, contact your SAP administrator.
  
  
  Training and Support: If you are unfamiliar with the process, consider seeking training or support from your organization's SAP support team or a knowledgeable colleague.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or updates regarding this error message.
  Transaction Codes: Familiarize yourself with the transaction codes related to consumer loans and the rescind process (e.g., transaction codes for loan management).
  Business Processes: Understand the business processes surrounding consumer loans in your organization, as this will help you navigate the system more effectively.
  
  By following these steps, you should be able to address the error and successfully process the full reduction of the consumer loan as intended.