How To Fix 67_LOAN189 - Information could not be determined due to archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: 67_LOAN - Messages for Fin. Asset Management for Loans - Continued

• Message number: 189

• Message text: Information could not be determined due to archiving

What causes this issue?

The archiving run deletes information for the original documents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67_LOAN189 - Information could not be determined due to archiving ?

  The SAP error message 67_LOAN189 typically indicates that the system is unable to retrieve certain information because the relevant data has been archived. This can occur in various SAP modules, particularly in financial or loan management contexts, where historical data is often archived to optimize system performance and manage data volume.
  Cause:
  
  Data Archiving: The specific data related to the loan or financial transaction has been archived, meaning it is no longer available in the active database.
  Configuration Issues: There may be issues with the configuration of the archiving process, leading to incomplete or incorrect archiving.
  Access Rights: The user may not have the necessary permissions to access archived data.
  Missing Archive Objects: The relevant archive objects may not have been created or may be missing.
  
  Solution:
  
  Check Archive Status: Verify if the data you are trying to access has indeed been archived. You can do this by checking the archiving logs or using transaction codes like SARA (Archive Administration).
  Access Archived Data: If you need to access the archived data, you may need to use the appropriate transaction or report that allows you to view archived information. This often involves using the Archive Information System (transaction code SARI).
  Restore Data: If the data is critical and needs to be accessed frequently, consider restoring it from the archive back to the active database, if feasible.
  Review Configuration: Check the configuration settings for the archiving process to ensure that it is set up correctly and that the necessary data is being archived as intended.
  User Permissions: Ensure that the user has the appropriate permissions to access archived data. This may involve checking roles and authorizations in the SAP system.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SARI (for accessing archived data), and others that may be specific to your SAP module.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific solutions or workarounds.
  System Performance: Regularly monitor and manage the archiving process to ensure that it does not impact system performance or data accessibility.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.