How To Fix 67865 - Evaluation gap between last key date (&1) and 'date from' (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 865

• Message text: Evaluation gap between last key date (&1) and 'date from' (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67865 - Evaluation gap between last key date (&1) and 'date from' (&2) ?

  The SAP error message 67865, which states "Evaluation gap between last key date (&1) and 'date from' (&2)," typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with infotypes and evaluations related to employee data.
  Cause:
  This error message indicates that there is a discrepancy between the last key date for an evaluation and the date from which the evaluation is being attempted. Specifically, it means that the date from (&2) is earlier than the last key date (&1) recorded in the system. This can happen in various scenarios, such as:
  
  When trying to evaluate an employee's data for a period that does not have valid records.
  When there are gaps in the infotype records for the employee, meaning that there are no valid entries for the specified date range.
  When the evaluation period is set incorrectly in the report or transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Infotype Records: Review the infotype records for the employee in question. Ensure that there are valid entries for the date range you are trying to evaluate. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  
  
  Adjust Evaluation Dates: If the evaluation date range is incorrect, adjust the 'date from' to a date that is valid and falls within the range of existing records. Ensure that the date you are trying to evaluate is not earlier than the last key date.
  
  
  Maintain Records: If there are gaps in the infotype records, you may need to create or update the necessary records to cover the evaluation period. This may involve adding new entries or correcting existing ones.
  
  
  Consult Documentation: If you are unsure about the specific infotypes or records that need to be maintained, refer to SAP documentation or consult with your HR or SAP support team for guidance.
  
  
  Run Reports: If applicable, run reports that can help identify gaps in employee data or infotype records. This can help you pinpoint where the issue lies.
  
  
  Related Information:
  
  Infotypes: In SAP HCM, infotypes are used to store employee data. Each infotype has a validity period, and it is essential to ensure that the data is complete for the evaluation period.
  Key Dates: Key dates are important in SAP as they determine the validity of the data being evaluated. Understanding how key dates work in your specific context can help prevent similar errors in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.