How To Fix 67837 - No payment usage found for loan document &

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 837

• Message text: No payment usage found for loan document &

What causes this issue?

No payment usage was found for document <(>&<)>V1<(>&<)>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a document for which the payment usage has been recorded.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67837 - No payment usage found for loan document & ?

  The SAP error message "67837 No payment usage found for loan document" typically occurs in the context of financial transactions related to loans in the SAP system. This error indicates that the system cannot find any payment usage associated with the specified loan document. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Payment Data: The loan document may not have any associated payment data, which could be due to incomplete processing or data entry errors.
  Incorrect Document Number: The loan document number provided may be incorrect or does not exist in the system.
  Document Status: The loan document might be in a status that does not allow for payment processing (e.g., it may be closed or archived).
  Configuration Issues: There may be configuration issues in the loan management module that prevent the system from recognizing payment usages.
  Data Synchronization Issues: If the system has recently undergone changes or updates, there may be synchronization issues affecting the visibility of payment usages.
  
  Solutions:
  
  Verify Document Number: Check the loan document number for accuracy. Ensure that it exists and is correctly entered in the transaction.
  Check Payment Data: Review the loan document to ensure that payment data has been entered and processed correctly. If not, enter the necessary payment information.
  Review Document Status: Check the status of the loan document to ensure it is open and eligible for payment processing.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to loan management and payment processing.
  Reprocess Transactions: If there were any recent changes or updates, consider reprocessing the transactions or refreshing the data to ensure everything is up to date.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for loan management, such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display).
  Documentation: Review SAP documentation related to loan management and payment processing for best practices and troubleshooting steps.
  User Roles and Permissions: Ensure that the user has the necessary roles and permissions to access and process loan documents.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.