How To Fix 67817 - One offer must be available for a partial waiver

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 817

• Message text: One offer must be available for a partial waiver

What causes this issue?

There is no offer or more than one offer available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In order to create a partial waiver in the offer status, only one offer
may exist. You have to delete the superfluous offers or create an
offer if none exist.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67817 - One offer must be available for a partial waiver ?

  The SAP error message 67817, "One offer must be available for a partial waiver," typically occurs in the context of sales and distribution processes, particularly when dealing with pricing and discounts. This error indicates that the system expects at least one valid offer to be available for a partial waiver, but it cannot find one.
  Cause:
  
  Missing Offers: There may not be any valid offers available for the item or service in question.
  Configuration Issues: The pricing procedure or condition records may not be set up correctly to allow for partial waivers.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that prevent the system from recognizing available offers.
  Business Rules: The business rules defined in the system may require certain conditions to be met before a partial waiver can be applied.
  
  Solution:
  
  Check Offers: Verify that there are valid offers available for the item or service. Ensure that the offers are active and applicable to the customer or transaction.
  Review Pricing Procedure: Check the pricing procedure configuration to ensure that it allows for partial waivers. This may involve reviewing condition types and access sequences.
  Update Condition Records: If necessary, update or create condition records for the relevant offers to ensure they are recognized by the system.
  Consult Documentation: Review any relevant documentation or business rules that may dictate how offers and waivers should be handled in your specific scenario.
  Test with Different Scenarios: If possible, test the transaction with different items or customer scenarios to see if the issue persists, which can help isolate the problem.
  Contact Support: If the issue cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage pricing conditions.
  Documentation: Review SAP documentation related to pricing and discounts in the Sales and Distribution module for more detailed guidance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.