How To Fix 67562 - Recipient does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 562

• Message text: Recipient does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67562 - Recipient does not exist ?

  The SAP error message "67562 Recipient does not exist" typically occurs in the context of SAP Business Workflow or when sending messages or notifications within the SAP system. This error indicates that the system is unable to find a specified recipient for a workflow task or message.
  Causes:
  
  Invalid User ID: The recipient's user ID may be incorrect or does not exist in the system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Missing Authorization: The user may not have the necessary authorizations to receive the message or task.
  Incorrect Workflow Configuration: The workflow may be incorrectly configured, leading to an invalid recipient assignment.
  Organizational Structure Changes: Changes in the organizational structure may have affected the assignment of users to roles or positions.
  
  Solutions:
  
  Verify User ID: Check the user ID specified in the workflow or message. Ensure it is correct and exists in the system.
  Check User Status: Use transaction code SU01 to check if the user is active. If the user is inactive, reactivate the user or assign the task to an active user.
  Review Authorizations: Ensure that the recipient has the necessary authorizations to receive the task or message. You can check this using transaction code SU53 to analyze authorization issues.
  Workflow Configuration: Review the workflow configuration to ensure that the recipient assignment is correct. Use transaction code SWDD to access the workflow definition and verify the recipient settings.
  Organizational Management: If there have been changes in the organizational structure, ensure that the roles and positions are correctly assigned to the users. Use transaction code PPOME to check the organizational structure.
  Testing: After making changes, test the workflow or message sending again to ensure that the issue is resolved.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SWDD: Workflow Builder
  PPOME: Change Organization and Staffing
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation on workflows and user management for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.