How To Fix 67420 - Order cannot be reversed before doc.reversal: Order no. & already settled

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 420

• Message text: Order cannot be reversed before doc.reversal: Order no. & already settled

What causes this issue?

You want to delete an order that has already been posted, but have not
yet reversed the documents for the order.

System Response

Deletion/reversal of the order was unsuccessful.

How to fix this error?

Use the "Reversal" function to delete the documents for this order.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67420 - Order cannot be reversed before doc.reversal: Order no. & already settled ?

  The SAP error message 67420, which states "Order cannot be reversed before doc.reversal: Order no. & already settled," typically occurs in the context of financial transactions or order management within SAP. This error indicates that the order you are trying to reverse has already been settled, meaning that the financial transactions associated with it have been completed and cannot be undone without specific actions.
  Cause:
  
  Order Settlement: The order has already been settled, which means that all associated costs and revenues have been processed and finalized in the system.
  Document Reversal: The system requires that any reversal of the order must occur before the settlement is completed. Once settled, the order is locked for reversal to maintain the integrity of financial reporting.
  Configuration Settings: There may be specific configuration settings in the SAP system that prevent the reversal of settled orders.
  
  Solution:
  
  Check Settlement Status: Verify the settlement status of the order. If it is indeed settled, you will need to determine if a reversal is necessary or if you can proceed with other adjustments.
  Reversal of Settlement: If you need to reverse the order, you may first need to reverse the settlement. This can typically be done through the appropriate transaction codes (e.g., using transaction code KO88 for order settlement reversal).
  Consult Documentation: Review the SAP documentation or help files related to order management and settlement processes to understand the implications of reversing settled orders.
  Contact SAP Support: If you are unsure about the process or if the order should be reversed, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial transactions within SAP.
  Alternative Adjustments: If reversing the order is not possible, consider whether other adjustments can be made to correct any issues related to the order without reversing it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO88 (Order Settlement), KO02 (Change Order), and KO03 (Display Order).
  SAP Notes: Check for any SAP Notes related to error message 67420 for additional guidance or patches that may address specific issues.
  User Authorization: Ensure that you have the necessary authorizations to perform reversals or settlements in the SAP system.
  Testing in Development: If possible, test the reversal process in a development or sandbox environment to understand the steps and implications before performing them in the production environment.
  
  By following these steps, you should be able to address the error message and determine the appropriate course of action regarding the order in question.