How To Fix 67386 - Payment methods must be entered for a payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 386

• Message text: Payment methods must be entered for a payment request

What causes this issue?

When you create a payment request, you must specify the relevant
payment methods.
In the case of a purchase involving a discount, you must specify a
payment method for the incoming payment. The system requires a payment
method for the incoming payment in order to net the gross amount and
the discount when the payment medium is generated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67386 - Payment methods must be entered for a payment request ?

  The SAP error message 67386, "Payment methods must be entered for a payment request," typically occurs when you are trying to create or process a payment request in SAP, but the system cannot find a valid payment method associated with the request. This can happen in various modules, such as Accounts Payable or Accounts Receivable, depending on the context of the payment request.
  Cause:
  
  Missing Payment Method: The payment request does not have a payment method assigned to it.
  Configuration Issues: The payment method may not be configured correctly in the system.
  Master Data Issues: The vendor or customer master data may not have a payment method defined.
  Document Type Restrictions: The document type used for the payment request may not allow certain payment methods.
  Payment Method Determination: The system may not be able to determine the payment method based on the configuration settings.
  
  Solution:
  
  
  Check Payment Method Assignment:
  
  Go to the payment request document and check if a payment method is assigned. If not, you need to enter a valid payment method.
  
  
  
  Review Vendor/Customer Master Data:
  
  Ensure that the vendor or customer master data has a payment method defined. You can check this in the vendor or customer master record (transaction codes like XK03 for vendors or FD03 for customers).
  
  
  
  Configuration Settings:
  
  Verify the configuration for payment methods in the SAP system. This can be done in the following path:
  
  SPRO ? Financial Accounting ? Accounts Payable ? Payment Transactions ? Payment Methods ? Define Payment Methods for Company Code.
  
  
  Ensure that the payment method is active and properly configured for the relevant company code.
  
  
  
  Document Type Settings:
  
  Check if the document type used for the payment request allows the payment method you are trying to use. This can be configured in the same SPRO path mentioned above.
  
  
  
  Payment Method Determination:
  
  Review the payment method determination settings to ensure that the system can automatically determine the correct payment method based on the criteria set.
  
  
  
  Testing:
  
  After making the necessary changes, try to create or process the payment request again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F-53 (Post Outgoing Payments) for processing payments.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to payment methods and master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.