How To Fix 67380 - Disbursement not possible because order management is active

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 380

• Message text: Disbursement not possible because order management is active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67380 - Disbursement not possible because order management is active ?

  The SAP error message 67380, which states "Disbursement not possible because order management is active," typically occurs in the context of financial transactions or disbursements when the system detects that order management functionalities are enabled for the relevant business process. This can prevent the disbursement from being processed as expected.
  Cause:
  
  Order Management Active: The error indicates that the order management functionality is active for the relevant transaction or document. This means that the system expects that the transaction should be processed through order management rather than directly through disbursement.
  Configuration Settings: The configuration settings in the SAP system may be set up in such a way that disbursements are not allowed when order management is active.
  Document Type: The document type being used may be configured to require order management processing, which can lead to this error when attempting to perform a disbursement.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system related to order management and disbursement. Ensure that the settings align with the intended business process.
  Disable Order Management: If the disbursement is intended to be processed without order management, you may need to disable the order management functionality for that specific transaction or document type.
  Use Correct Document Type: Ensure that you are using the correct document type that allows for disbursement without requiring order management.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team to analyze the specific configuration and business process requirements.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO for configuration settings.
  SAP Notes: Check for any SAP Notes related to error message 67380 for additional insights or patches that may address the issue.
  Documentation: Review SAP documentation regarding order management and disbursement processes to understand the expected behavior and configuration requirements.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.