How To Fix 67364 - Payment block & has to be manually reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 364

• Message text: Payment block & has to be manually reset

What causes this issue?

Overdue items were selected for withholding for the outpayment which
you want to delete. As a result, the payment block was set for these
items in the FI document.

How to fix this error?

After you have deleted the outpayment, you have to manually reset it.
You can determine the FI document number as follows:
Cancel the delete function
Goto the incidental expenses screen for the outpayment to be deleted
and note down the amount of the item which has a withholding
transaction type.
Go then to the overdue items and look for the line item with this
amount. The FI document number is also in this item.
Only reset the payment block in the document after you have deleted and
saved the outpayment. In certain circumstances, it is possible that the
payment block is only written to the FI document when the outpayment is
saved and that you are not allowed to reset this payment block before
that.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67364 - Payment block & has to be manually reset ?

  The SAP error message 67364, which states "Payment block & has to be manually reset," typically occurs in the context of accounts payable when a payment block is applied to a vendor invoice or payment document. This block prevents the payment from being processed automatically.
  Cause:
  The payment block can be caused by several factors, including:
  
  Manual Payment Block: A user may have manually set a payment block on the vendor or invoice.
  Automatic Payment Block: Certain conditions in the vendor master data or invoice processing can trigger an automatic payment block. This could be due to:
  
  Vendor credit limit exceeded.
  Invoice discrepancies (e.g., price differences, quantity differences).
  Payment terms not met.
  
  
  Configuration Settings: The payment block may be configured in the system based on specific criteria set by the organization.
  
  Solution:
  To resolve the error and reset the payment block, follow these steps:
  
  
  Identify the Payment Block:
  
  Check the vendor invoice or payment document to identify the specific payment block reason. This can usually be found in the document details.
  
  
  
  Review Vendor Master Data:
  
  Go to the vendor master data (transaction code XK03 or MK03) and check if there are any payment blocks set at the vendor level.
  
  
  
  Check Invoice Details:
  
  Review the invoice for any discrepancies that may have triggered the payment block. This includes checking for:
  
  Price differences.
  Quantity differences.
  Missing or incorrect purchase order references.
  
  
  
  
  
  Reset the Payment Block:
  
  If the payment block is manual, you can reset it by editing the invoice or payment document (transaction code FB02 for invoices) and removing the payment block.
  If it is an automatic block, ensure that the underlying issue (e.g., credit limit, discrepancies) is resolved before attempting to process the payment again.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the reason for the payment block or how to resolve it, consult with your finance or accounts payable team for guidance.
  
  
  
  Documentation:
  
  Document the changes made and the reasons for resetting the payment block for future reference and compliance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FB03: Display Document
  FB02: Change Document
  XK03: Display Vendor
  FBL1N: Vendor Line Item Display
  
  
  SAP Notes: Check SAP Notes for any specific updates or patches related to payment blocks.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to payment blocks.
  
  By following these steps, you should be able to identify the cause of the payment block and take appropriate action to resolve the error message 67364 in SAP.