How To Fix 67347 - No customer is assigned to the loan yet

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 347

• Message text: No customer is assigned to the loan yet

What causes this issue?

Up to now, a customer number has not been assigned to any of the
partners in a customer-relevant role for this loan. For this reason, no
postings have been made for this loan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allocate a customer number to a customer-relevant partner beforehand.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 67347 - No customer is assigned to the loan yet ?

  The SAP error message 67347, "No customer is assigned to the loan yet," typically occurs in the context of financial transactions or loan management within the SAP system. This error indicates that the system cannot find a customer associated with a specific loan record, which is necessary for processing or managing the loan.
  Cause:
  
  Missing Customer Assignment: The loan record has not been linked to a customer in the system. This could happen if the loan was created without specifying a customer or if the customer assignment was inadvertently removed.
  Data Entry Errors: There may have been mistakes during data entry, leading to an incomplete or incorrect loan record.
  Configuration Issues: There could be issues with the configuration of the loan management module, preventing proper customer assignment.
  System Migration Issues: If data was migrated from another system, there may have been issues with the mapping of customers to loans.
  
  Solution:
  
  
  Assign a Customer: 
  
  Navigate to the loan record in the SAP system.
  Check if there is an option to assign a customer to the loan. This may involve editing the loan details and selecting the appropriate customer from the customer master data.
  
  
  
  Verify Customer Data: 
  
  Ensure that the customer you are trying to assign exists in the system and is active. Check the customer master data for any inconsistencies or issues.
  
  
  
  Review Loan Creation Process: 
  
  If the loan was created through a specific transaction or program, review the steps taken to ensure that all required fields, including customer assignment, were filled out correctly.
  
  
  
  Consult Configuration Settings: 
  
  If you have access, check the configuration settings for the loan management module to ensure that it is set up correctly to allow customer assignments.
  
  
  
  Check for System Notes or Documentation: 
  
  Look for any SAP notes or documentation related to this error message. There may be specific patches or updates that address this issue.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to loan management and customer assignments, such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display).
  User Roles and Authorizations: Ensure that the user attempting to make the changes has the necessary authorizations to edit loan records and customer assignments.
  Documentation: Review SAP documentation or user manuals related to loan management for additional context on how customer assignments work within the system.
  
  By following these steps, you should be able to resolve the error message and ensure that the loan is properly associated with a customer in the SAP system.