How To Fix 67346 - Customer &1 has no bank details of the bank details ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 346

• Message text: Customer &1 has no bank details of the bank details ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67346 - Customer &1 has no bank details of the bank details ID &2 ?

  The SAP error message 67346, which states "Customer &1 has no bank details of the bank details ID &2," typically occurs when you are trying to process a transaction involving a customer who does not have the required bank details set up in the system. This can happen in various scenarios, such as when attempting to process payments, create invoices, or perform other financial transactions.
  Cause:
  
  Missing Bank Details: The customer (identified by &1) does not have any bank details associated with the specified bank details ID (&2).
  Incorrect Bank Details ID: The bank details ID being referenced may not be correctly assigned to the customer.
  Data Entry Error: There may have been a mistake in entering the customer’s bank details or the bank details ID.
  Customer Status: The customer may be inactive or blocked, which can affect the availability of their bank details.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code FD03 for display).
  Verify if the customer has bank details entered. If not, you will need to add them.
  
  
  
  Add Bank Details:
  
  If the customer does not have bank details, you can add them using transaction code FD02 (change customer) or FD01 (create customer).
  Navigate to the "Payment Transactions" tab and enter the necessary bank details.
  
  
  
  Verify Bank Details ID:
  
  Ensure that the bank details ID you are using is correct and corresponds to the bank details you want to use for the customer.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is active and not blocked. You can check this in the customer master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the correct bank details or how to enter them, consult with your SAP administrator or finance team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  FD01: Create Customer
  FD02: Change Customer
  FD03: Display Customer
  
  
  Bank Details Maintenance: Ensure that the bank details are maintained correctly in the system, including the bank key, account number, and any other relevant information.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on managing customer master data and bank details.
  
  By following these steps, you should be able to resolve the error message and ensure that the customer has the necessary bank details for processing transactions.