How To Fix 67343 - Payment methods for customer &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 343

• Message text: Payment methods for customer &1 not defined

How to fix this error?

Maintain the payment method in the customer master record: Accounting
-> Financial Accounting -> Accounts receivable -> Master records ->
Change, then 'Select all'. Scroll with the return key until you reach
'Change Customer: Payment Transactions'.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message 67343 - Payment methods for customer &1 not defined ?

  The SAP error message 67343, which states "Payment methods for customer &1 not defined," typically occurs when a payment method has not been assigned to a specific customer in the system. This can happen in various scenarios, such as during the processing of invoices, payments, or when creating sales orders.
  Cause:
  
  Missing Payment Method: The customer master data does not have a payment method defined for the relevant company code or sales area.
  Configuration Issues: The payment method may not be configured correctly in the system.
  Data Entry Errors: There may be a typo or incorrect entry when trying to process the transaction.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
  Enter the customer number and select the appropriate company code or sales area.
  Navigate to the "Payment Transactions" tab and check if a payment method is defined. If not, you need to add a valid payment method.
  
  
  
  Define Payment Methods:
  
  If the payment method is missing, you can define it by selecting a valid payment method from the dropdown list. Ensure that the payment method is valid for the customer’s country and company code.
  
  
  
  Check Payment Method Configuration:
  
  Go to the transaction code OBPM1 (Define Payment Methods for Company Code) to ensure that the payment method is configured correctly in the system.
  Verify that the payment method is active and properly set up for the relevant company code.
  
  
  
  Review Related Customizing Settings:
  
  Check the customizing settings for payment methods in the SAP system. You can access this through the SPRO transaction and navigate to:
  
  Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Payment Methods for Customers.
  
  
  Ensure that the payment method is correctly linked to the customer account.
  
  
  
  Consult Documentation:
  
  If you are unsure about the payment methods or their configurations, refer to the SAP documentation or consult with your SAP administrator or functional consultant.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer
  FD02 - Change Customer - Financial
  OBPM1 - Define Payment Methods for Company Code
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to payment methods and customer configurations.
  User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and payment method configurations.
  
  By following these steps, you should be able to resolve the error message 67343 and ensure that the payment methods for the customer are correctly defined in the SAP system.