How To Fix 67180 - The main loan partner does not have a customer acct: Posting not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 180

  • Message text: The main loan partner does not have a customer acct: Posting not possible

  • Show details Hide details
  • What causes this issue?

    No customer has been assigned to the main borrower yet. For this
    reason, no customer postings can be created.

    How to fix this error?

    Go into the contract in change mode and from there to the partner
    overview. Select the main borrower or issuer. Save the partner on the
    partner screen.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67180 - The main loan partner does not have a customer acct: Posting not possible ?

    The SAP error message 67180, "The main loan partner does not have a customer account: Posting not possible," typically occurs in the context of financial transactions involving loans or financial instruments. This error indicates that the system is unable to process a posting because the main loan partner (the entity or individual associated with the loan) does not have a corresponding customer account in the system.

    Cause:

    1. Missing Customer Account: The main loan partner is not set up as a customer in the SAP system. This could be due to an oversight during data entry or configuration.
    2. Incorrect Partner Role: The partner may not be assigned the correct role that allows them to be recognized as a customer.
    3. Data Inconsistency: There may be inconsistencies in the data, such as incorrect partner numbers or missing entries in the relevant tables.
    4. Configuration Issues: The configuration settings for loan processing may not be correctly set up, leading to this error.

    Solution:

    1. Create Customer Account:

      • Navigate to the customer master data transaction (e.g., XD01 for creating a customer).
      • Ensure that the main loan partner is created as a customer in the system with the appropriate account type and details.
    2. Check Partner Roles:

      • Verify that the partner is assigned the correct roles in the customer master data. This can be done in the customer master data transaction by checking the roles assigned to the partner.
    3. Review Data Entries:

      • Check the entries related to the loan partner in the relevant tables (e.g., KNA1 for general customer data) to ensure that all necessary information is present and correct.
    4. Consult Configuration Settings:

      • Review the configuration settings for loan processing in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module or the specific loan management module being used.
    5. Test Posting Again:

      • After making the necessary corrections, attempt the posting again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • Documentation: Refer to SAP documentation or help files for detailed information on customer account management and loan processing.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By addressing the root cause of the error, you should be able to resolve the issue and proceed with the necessary postings in the SAP system.

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