How To Fix 67164 - The non-acceptance reason is not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 67 - Loans Messages - Financial Assets Management

  • Message number: 164

  • Message text: The non-acceptance reason is not allowed

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  • What causes this issue?

    The non-acceptance reason is not permitted for a loan with this status.
    The subsequent status stored within customizing applies to a different
    source status.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a different non-acceptance reason.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 67164 - The non-acceptance reason is not allowed ?

    The SAP error message 67164, "The non-acceptance reason is not allowed," typically occurs in the context of logistics or sales processes, particularly when dealing with goods movements, returns, or quality management. This error indicates that the system has encountered a non-acceptance reason that is not valid or not configured correctly for the specific transaction you are trying to perform.

    Cause:

    1. Invalid Non-Acceptance Reason: The non-acceptance reason you are trying to use may not be defined in the system or may not be allowed for the specific transaction type.
    2. Configuration Issues: The configuration settings for non-acceptance reasons may not be set up correctly in the system.
    3. Transaction Context: The non-acceptance reason may not be applicable for the specific context of the transaction (e.g., certain reasons may only be valid for returns, not for other types of goods movements).

    Solution:

    1. Check Non-Acceptance Reasons: Verify that the non-acceptance reason you are trying to use is valid. You can do this by navigating to the configuration settings in SAP:

      • Go to the transaction code SPRO.
      • Navigate to the relevant area (e.g., Logistics Execution, Quality Management) and check the settings for non-acceptance reasons.
      • Ensure that the reason you are using is defined and active.
    2. Review Transaction Context: Ensure that the non-acceptance reason is appropriate for the transaction you are performing. If it is not applicable, select a different reason that is valid for that context.

    3. Consult Documentation: Refer to SAP documentation or help files for guidance on valid non-acceptance reasons for your specific transaction type.

    4. User Authorization: Ensure that you have the necessary authorizations to use the non-acceptance reason in question. Sometimes, restrictions may be in place based on user roles.

    5. Contact SAP Support: If you have verified the above and the issue persists, consider reaching out to your SAP support team or SAP directly for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process, such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), or MIGO (Goods Movement).
    • Customizing Settings: Understanding how to navigate and customize settings in the SAP system can help prevent similar issues in the future.
    • Training and Documentation: Ensure that users are trained on the correct usage of non-acceptance reasons and that documentation is available for reference.

    By following these steps, you should be able to resolve the error message 67164 and continue with your transaction in SAP.

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