How To Fix 64907 - Customer &1 does not exist in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 907

• Message text: Customer &1 does not exist in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 64907 - Customer &1 does not exist in company code &2 ?

  The SAP error message "64907 Customer &1 does not exist in company code &2" indicates that the system is unable to find a customer record for the specified customer ID (&1) in the specified company code (&2). This error typically arises in the context of customer master data management, particularly when trying to process transactions related to a customer that has not been properly set up in the system for the specified company code.
  Cause:
  
  Customer Not Created: The customer master record has not been created for the specified company code.
  Incorrect Company Code: The customer ID may exist, but it is not assigned to the specified company code.
  Data Entry Error: There may be a typographical error in the customer ID or company code entered in the transaction.
  Inactive Customer: The customer may have been marked as inactive or deleted in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and enter the customer ID and company code to verify if the customer exists.
  If the customer does not exist, you will need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  
  
  
  Verify Company Code Assignment:
  
  Ensure that the customer is assigned to the correct company code. If the customer exists but is not assigned to the specified company code, you can create a new company code view for the customer using FD01.
  
  
  
  Check for Typos:
  
  Double-check the customer ID and company code for any typographical errors.
  
  
  
  Review Customer Status:
  
  If the customer exists but is inactive, you may need to reactivate the customer record. This can be done in the customer master data maintenance transaction.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code)
  FD02: Change Customer (Company Code)
  FD03: Display Customer (Company Code)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer master data management and related processes.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer data is correctly set up in the system.